In this video Helen outlines the most common problems with Bosch detergent systems and demonstrates how to replace the detergent dispenser on a Bosch dishwasher.
Hi, I'm Helen from eSpares
In this video I'm going to show you how to replace the detergent dispenser in this Bosch dishwasher.
Before ordering any spare parts, always make sure you get the full model number of your appliance. On a dishwasher this can usually be found around the edge of the door. The detergent dispenser can be replaced while the dishwasher is in situ because you only need access to the door.
Safety first: Always remember to switch off at the mains before you start any work.
So let's have a look at the detergent dispenser. The most common problems are the lid not opening or closing properly, not clicking in the 'locked' position, or getting stuck in the locked position during the wash cycle.
So the first thing you want to check is the lid. Now this pops off easily with a flat-head screwdriver, and this is what it looks like underneath. Just check it for any physical damage and then check this spring which sits underneath the lid and this tripping mechanism which you can see poking out just here. Check for any physical damage and check that the spring is connected to both the lid and the mechanism.
The lid itself is very easy to replace, it simply clicks into place and it can be bought separately as a spare. The spring, again, is very easy to replace as it can be done while the unit is still in the door.
The tripping mechanism, however, you need to remove the unit because you need to get to the underneath here. In most Bosch dishwashers the spring and the tripping mechanism are bought together as a kit.
So if these all appear to be in working order and you still have a problem, then it's likely to be due to the mechanism of the actual unit itself so you'll need to replace the whole thing. Likewise, if there's a problem with the dispensing of the rinse aid, then you'll need to replace the whole unit. I'm going to show you how to do that now.
In order to remove the detergent dispenser, I need to get behind it so I need to remove this front panel. To do this I'm going to remove the kickplate first - you don't have to but it gives you a bit more room to work. I'm now going to remove these three screws and the same on the other side. You need a Torx head screwdriver for this and we sell a set of bits on the eSpares website.
With the front panel removed we can now see the back of the dispenser unit. You can see that it's attached by two sets of wires, so I'm just going to remove them and then pop them out the way.
Now we need to unclip it from this metal surround. Now basically you need to lift it up and push it through - you may need to use a flat-head screwdriver to prise the metal up. Just work your way round until it's completely unclipped and then we can open the door and pull it out, there we go!
So now we need to put the new dispenser unit into place. Now because the new seal can be quite tight, what I've done is lubricated it with a bit of washing up liquid like so, to help it slide into place. So now I just need to pop it in and press down firmly until it clicks into place. Now that it's in place I just need to check that the seal is completely sealed around the edge and that the clips are all in place.
Once this is done I just need to reattach the wires and then pop the front panel back on. There we go, the detergent dispenser has been replaced. All these parts are available on the eSpares website.
Thanks for watching.