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Fridge Freezer Decor Door Fixing Kit Stock Number: ES682570
Genuine spare part suitable for select models of Whirlpool, Bauknecht, Smeg fridge freezers
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Confusion reigned 11 May 2011
Some confusion with the dispatch process. Soon after the order was accepted I received an email to announce a delay. No indication of the duration of the delay so one is left in the dark about whether to take up the offer to cancel. Surprisingly the order was delivered two days after so I wonder what would have happened if I had cancelled and ordered elsewhere. Confusion also that the majority of the contents in the package were not relevant to the door slide job in hand. You have to work out which items are required as all you get by way of instructions is what it says on the outside of the pack - that it may contain excess items. The irony is that it goes on to blame automation for this; but the whole point of automation is that this sort of thing need NOT happen so using it as an excuse for wasteful inclusion of surplus items with attendant scope for user's confusion is obviously daft!