Get The App From Play Store!

Skip to main content

Samsung Fridge freezer wont produce ice?

Hi, My RSA1DHMH Fridge/freezer won't produce ice. When I press the check button at the bottom of the motor unit of the ice maker nothing happens. Am I right to assume that if nothing happens then this unit as a whole has failed so it won't fill with water or rotate to dispense the ice cubes? Or does this part not regulate that water needs to be injected into the tray? If I manually fill the ice tray when its frozen nothing still happens. Any advice would be helpfull All the best. Lee

By Lee - Plymouth, UK - 24 January 2015

Answer this Question (1 Answer)

  • Kaasim from eSpares
    Kaasim at eSpares says...

    There could be few reasons as to why your ice maker is no longer producing ice. - Check to see if the ice off button on the display of your fridge is illuminated. If so press and hold the button for 3 seconds and this should activate the ice on function. The ice maker can take up to two hours to produce ice so make sure you allow it enough time after switching it on. - Check if the water valve located at the back of your fridge is connected or in the on position, supplying water to the ice maker. - The ice maker may just require a reset. The reset button to the ice maker is located at the back or the sides of the ice maker which is usually clear or black in colour depending on the model of your appliance.

Submit your answer

A confirmation email will be sent to this address. Your email address will not be published.

Contact Permission:

I am happy to receive vouchers, deals, exclusive offers and updates from eSpares by email and I acknowledge that my details could be shared with trusted third parties. We'll always treat your personal details with the utmost care and will never sell them to other companies for marketing purposes.

Please let us know your preference by selecting one of the options below?

Freezer Ice Maker Assembly Stock Number: ES1573514

Genuine Samsung spare part

Q&A tips & guidelines

  • Focus on the features or function of the product

  • Write your question in clear English

  • Be polite! Profanity won't be approved

  • Don't include personal info

  • Don't name other websites

  • Don't mention product prices