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Washing Machine Won’t Start

With your washer refusing to start those dirty clothes won’t be getting washed anytime soon. Trying to complete your weekend chores without a washer, can be a big problem and a nightmare if the kids decide to have a harmless food fight. Being a common fault there are several reasons to why your washing machine may be failing to activate.

Cure the problem yourself and save the better-spent cash with our comprehensive list to help you to troubleshoot the problem, and get your machine spinning again in no time.

Cause 1

Door Interlock

If the door lock isn't engaged, nothing will work. Clearly, you wouldn’t start the machine with the door open and if you accidentally did then it will be the first thing to check and ensure it is closed. If your washing machine control panel lights up but does not initiate a programme the problem is likely to be one of the following reasons:

  • The door handle and catch are not engaging correctly when closed - ensure that the door closes firmly.
  • The door lock is perhaps sticking.

If the lock does not engage with the latch and it also sticks it is worth replacing the faulty lock with a new interlock.

A replacement can be found on from our online catalogue here.

Here’s what you need to do to get the problem sorted swiftly.

How To >

Cause 2

Carbon Brushes

A common part that can prevent the machine from washing is the carbon brushes. If your washing machine is not turning the drum when it’s filled with water or on a spin cycle the problem can be due to worn motor brushes.

Safety First! Please make sure that you have disconnected the appliance from the mains before beginning any repair.

  • Depending on your model, remove the backplate to access the motor
  • Remove the motor and check for any signs of damage
  • Remove the carbon brushes and check for any signs of wear, replace if required. 

If replacement brushes are required, don’t forget to see our extensive range of spare parts for your washing machine here.

For a more detailed look at how to replace the motor brushes see our handy guide.

How To >