How to Replace the Shock Absorbers on a Samsung ecobubble Washing Machine

If your Samsung ecobubble washing machine is making a loud banging noise during cycles, it means the shock absorbers are faulty and need to be replaced. This is because shock absorbers (also known as washing machine suspension legs or washing machine dampers) help to keep the drum steady, therefore faulty shock absorbers will result in the drum being unstable and banging around when spinning. Fortunately, this is a fix you can carry out at home for yourself, so read on to learn how to replace the shock absorbers on a Samsung ecobubble washing machine step-by-step!

If your washing machine is making a different kind of excessive noise, or if you find that the problem doesn't lie with the shock absorbers, our article on preventing a washing machine from spinning noisily will help you get to the bottom of the problem.

• Phillips screwdriver
• 13mm spanner
• 10mm socket
• New shock absorbers

When buying new shock absorbers, you'll first need to know your appliance's model number to make sure your buy the right part for your particular make and model of appliance. Don't know your washer's model number? Don't worry. Our guide on finding a washing machine model number will help you find it!

Let's begin! To learn how to replace Samsung ecobubble washing machine shock absorbers, either watch our video tutorial or follow our written step-by-step guide below.

Remember, safety first! Always make sure an appliance is switched off and unplugged from the mains before carrying out any work.

To access and remove the old shock absorbers, you'll first need to carefully place your washing machine onto its right-hand side (when facing the front). You may need help from a second person when doing this. Then, using your Phillips screwdriver, unscrew the screws that hold the baseplate onto the bottom of the machine.

With the baseplate removed, you will be able to see and access the shock absorbers. There will be two shock absorbers; one at the bottom...

And another one at the top.

To remove a shock absorber, you will need to use your 13mm spanner to remove the bolt that holds the shock absorber in place at the cabinet.

Then you will need to use your 10mm socket to remove the bolt that holds the shock absorber in place on the drum.

With the bolts removed, you will be able to pull the shock absorber out of the machine. You can repeat this process to remove the second shock absorber too.

To fit a new shock absorber, place the drum end firmly onto its peg and position the cabinet end in place too.

You can then use your 10mm socket to refit the 10mm bolt onto the drum peg, securing that end of the shock absorber in place.

Then use your 13mm socket to refit the 13mm bolt onto the cabinet end of the shock absorber. Again, you can repeat this process to fit the second shock absorber too.

With both shock absorbers fitted, you can now finish this replacement by refitting the baseplate. Simply screw the baseplate back into place with the screws you removed earlier, using your Phillips screwdriver to do so.

And there you have it! How to fit new shock absorbers in a Samsung ecobubble washing machine. Your appliance should now be working properly and no longer making an excessive banging noise during cycles.

Now that your appliance is back in working order, make sure you're getting the best results for the lowest costs too! Our washing machine energy-saving tips will help you save money, energy and time with your washer whilst still getting the best performance.

Before you go, make sure you also sign up to our mailing list below! Doing so will keep you updated on all things eSpares, including future appliance repair guides, money-saving appliance maintenance advice, discounts on appliance spares and accessories and more.