Sent me the wrong part which did not become evident until I tried to fit it. Very poor service and customer service.
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by Derek Smith
15/06/2024
what I needed (motor start capacitor…
what I needed (motor start capacitor for tumble drier) when I needed it (next day) and not too expensive
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by Mark Madden
15/06/2024
Delivery Quick service
Quick service
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by Mrs Jennifer Scales
15/06/2024
Jennifer
Very good service, ordered the item and received it the next day
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by customer
15/06/2024
Fridhe door shelf ...arrived promptly…
Fridhe door shelf ...arrived promptly and fitted the fridge perfectly.
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by Mr David Morrison
15/06/2024
delighted with the goods and the…
delighted with the goods and the service that you provide is excellent.
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by Michael Kenyon
15/06/2024
Fast Delivery
Excellent service. The right part at the right price and delivered next day. Couldn’t ask for more. Brilliant ??
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by Robert
15/06/2024
Quick delivery
Quick delivery
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by David Smith
15/06/2024
Easy website to navigate
Easy website to navigate. Item arrived quickly and was well packaged.
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by LC
15/06/2024
Great service
I recently made a purchase and ordered the wrong part. I got a lovely email with clear simple instructions to send it back for free and to let them know what I needed and they would help me order the correct part. Great Service and a bonus it was so easy to rectify my mistake. Thank you
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by Rebecca Arnold
15/06/2024
Arrived the next day-speedy delivery…
Arrived the next day-speedy delivery and item exactly as described
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by customer
14/06/2024
Right part and on time
Right part and on time
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by Dawn Clark
14/06/2024
Dyson vacuum replacement head
I ordered a part for my Dyson vacuum. I was sent the wrong part. When I complained I had to go through so many steps to Prove it. I was then told there was a problem at the warehouse. They would not replace the part without a full and lengthy communication with myself and then the warehouse (this was not my problem, it was theirs). I decided to get a refund, but again this was very unhelpful and I am extremely unhappy with the level of customer support.
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by Mark Bukaczewski
14/06/2024
I already reviewed this over 1 week…
I already reviewed this over 1 week ago,
Excellent customer service, 101% excellent.
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by Mrs Lindsay Smith
14/06/2024
Website was easy to navigate
Website was easy to navigate. Delivered quickly too. Thanks
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by Nicholas Milner
14/06/2024
Fast efficient delivery can’t fault…
Fast efficient delivery can’t fault espares
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by John Whyatt
14/06/2024
the price
the price, delivery time etc all good.
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by Morag
14/06/2024
Part delivered promptly
Part delivered promptly. Unfortunately I ordered wrong one. Was able to return free of charge.
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by JULIE FOSTER
14/06/2024
Great service
Great service
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by William Johnson
14/06/2024
Not impressed with this company
Not impressed with this company. Product ordered in good faith was delivered in good time but the door doesn't fit. I'm well aware that Bush products are notoriously difficult to get right spares for.
However the returns system for eSpares is a total joke. The door was delivered by a courier because its too big for royal mail but the returns ticket ONLY ALLOWS FOR ROYAL MAIL! THERE IS NO PHONE NUMBER TO CALL eSPARES abd no reply to email to try and work this out sensibly. I expect if things are easy the company is OK but when things go wrong they have no recourse to help the customer.
Unhappy to say the least.
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