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Hi eSpares, Method to release locked door from inside m/c please

Bosch WAE24366GB/23 Advantixx —M/c stopped 1 minute before finish Fault code F21 Door locked (no child lock on). Used reset method, nothing. Used string method to lift latch: will not move. Disconnected m/c and tilted to release catch (as seen on video) but cannot see any way of releasing as doesn't appear to be same type of catch. I cannot release front of m/c with catch still locked. Any ideas please? A great many thanks if you have BGT

By Brian T - Uxbridge, Middx - 27 January 2016

Answer this Question (1 Answer)

  • Chris from eSpares
    Chris at eSpares says...

    After an error Some machines continue to lock the door until the error is reset or the power is off for two minutes and the lock has cooled. F21 is a motor error (likely to be brushes) see our video: How to replace the carbon brushes on a washing machine - Bosch: www.espares.co.uk/advice/7/1379

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Washing Machine Electric Door Lock EMZ Eg-380710 Typ881 Stock Number: ES1529933

Genuine spare part for select models of Bosch and Siemens washing machines

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