Skip to main content

Call 0844 9777 888 (7p per min + any network access charge)

Grill Not Working?

You do not need to put up with your grill not working any longer, as you have arrived at the right place for help and support in getting you to know how to repair and fix the grill. We offer step-by-step procedures and helpful video tutorials that could soon lead to your grill back working again soon.

We will let you know the possible reasons for your grill failing to work correctly, and also detail the specific parts that could be the cause of the problem you are having. 

Your grill element has an important role in your cooking schedule, so if it is no longer working I think we can help. All of your worries can be resolved by following our step by step diagnosis.

You’ll soon have the grill functioning and those tasty meals back on the menu; with the added thought of knowing that you have been able to fix it yourself!

Cause 1

Grill Element

If your grill is not working - follow the steps below:

  • Rotate the function knob to select the grill – this may activate the thermostat indicator light if fitted on the control panel, it should remain lit until the desired temperature has been reached.
  • If you have a separate grill oven then simply activate the grill by turning it on.

Now it’s time to delve a bit deeper and look at the element. Look for visual signs of damage to the heater.

You’ll need a multimeter to fault find your element. If this is something you’ve never heard of don’t panic, check out our user-friendly multimeter guide.

Safety First! Please make sure that you have disconnected the appliance from the mains before beginning any repair.

  • Locate the element terminal and set the multimeter to a low resistance setting; pop one probe on each terminal
  • Measure the reading; there should typically be a resistance between 20 and 100 ohms. If your results are different you’ll need a replacement.

Not all bad news if you need to replace it though. Luckily for you, eSpares offer a large number of heating elements within our cooker and hob related range of spare parts.

Once you have got the correct spare for your model, you can check out our useful step-by-step guide on how to replace a grill element below.

How To >


Cause 2

Grill Selector Switch

If the grill refuses to heat it may be the grill function switch causing the headache. A simple check you can do is:

  • Select the grill mode function, paying attention to the indicator light (if applicable on the control panel).
  • The light should illuminate to indicate that power is being sent to the grill - if it does not illuminate then the function switch is the likely culprit.

Safety First! Please make sure that you have disconnected the appliance from the mains before beginning any repair.

  • To check the grill control switch remove the oven from its housing if required.
  • Once you have the oven out you can remove the screws from the upper metal casing on your cooker.

A quick tip, it’s useful to take a picture of the wires (pictures don’t lie) for when you’re reconnecting the switch.

  • Visually examine the grill function switch for signs of damage to the contacts or burning. If it’s damaged you’ll need a replacement.

So replacing the part maybe doesn't sound ideal, but the good news is that you can get a replacement from the eSpares website, as we have a wide range of grill selector switches within our cooker and hob spares offerings.

Not only that, you can also click the video below to see our helpful guide on replacing a switch.

How To >

Cause 3

Grill Thermostat

The thermostat is usually located behind the temperature control knob on the fascia plate. If your grill can be used as a top oven it may be controlled by a thermostat.

A grill that doesn't heat or allow the element to glow red when grilling with the door open, may indicate a faulty thermostat.

  • Depending on your model a thermostat may be used to cycle the predetermined temperature sent to the grill and oven elements. 
  • Any hot food or spilt liquids can seep behind the control knob and damage the thermostat.

Safety First! Please make sure that you have disconnected the appliance from the mains before beginning any repair.

To inspect the thermostat:

  • A faulty thermostat may either turn to full power or not turn on the power and will not regulate at the selected setting.
  • Examine the thermostat for any signs of burning or damage to the wires and replace if required.

If a replacement is needed then don't worry, you can see our full range of thermostats that we have within our range of cooker and hob spares on the eSpares website. 

How To >