Spare part delivered one day later than advertised but was well packaged and fits perfectly.
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by Carl Raymond Colley
01/07/2022
Great service
Great service
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by Lynda Turner
01/07/2022
Fantastic fast service priced well
Fantastic fast service priced well
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by Mr Michael Ong
01/07/2022
good
good . what you sent me fitted fine. this was after a competitor sent me the incorrect item.
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by douglas
01/07/2022
Really good all on time brilliant all…
Really good all on time brilliant all round
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by C Sole
01/07/2022
Excellent service as always
Excellent service as always
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by customer
01/07/2022
Very helpful in finding parts required…
Very helpful in finding parts required always in Contact t to let me know how the parts search was going
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by Helen
01/07/2022
Delivery Returns
Ordering was fine. Ordered two of the same vacuum bags but two different ones arrived. Had quite a bit of trouble trying to get the team to understand what I needed and what I needed to return. Eventually sorted.
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by Andrea Carle
01/07/2022
The spares that I bought from eSpares…
The spares that I bought from eSpares arrived on the date promised
And when I had to return an item there was no problem. I would recommend them too anyone
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by Ray Stephen
01/07/2022
The products are fine,but the robot…
The products are fine,but the robot system is totally rubbish.
Since when is talking to people a Nono?
It’s rubbish. And your IT people need a good talking to. They know nothing about customer service.
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by Mr David Morton
01/07/2022
Once more e-Spares gave excellent…
Once more e-Spares gave excellent service and delivery on time. Thank you.
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by Iain Johnston, St Andrews
01/07/2022
As ever
As ever, the e-spares team are helpful and knowledgeable on their supplies, sadly I was unable to use the part i purchased as the appliance had an even more disastrous fault than the part could put right, but, the return process was quick and simple and the refund was immediate, thanks again to e-spares.
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by Mr Stuart Sanderson
01/07/2022
Lucky
Great web site for all repairs need to save the day….. thanks
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by MRS M A Etherton
01/07/2022
Quick and efficient service
Quick and efficient service
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by mr saxton
01/07/2022
Arrived on time
Arrived on time, excellent service.
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by Malcolm Henderson
01/07/2022
ONE WORD PROFESSINAL
ONE WORD PROFESSINAL
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by KEVIN and thanks for your order
01/07/2022
Service was good
Service was good , quick dispatch and delivery I made a mistake and ordered wrong battery , system for returning was quick and efficient money was refunded into my account quickly, I will certainly recommend eSpares UK
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by chrisandon
01/07/2022
Extremely disappointed
The functionality of the website is extremely poor when combined with the very slow response times of customer services. I made an error when ordering 2 items and realised immediately. So I tried to adjust the order and wasn't able to. Tried to cancel the order and wasn't able to. I then tried to call but no contact number. The chat function did not work so I emailed customer services, By the time they responded it was too late to cancel the order, I was then told by customer services that if I reordered on a next day delivery that the delivery cost would be cancelled and it wasnt. I have therefore been forced to reorder which is all down to poor functionality. The previous system was so much better.
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by JuneTwentyTwentyTwo
01/07/2022
Arguing over whether a £5 part has been…
Arguing over whether a £5 part has been delivered. 3 weeks without a part = 3 weeks without a vacuum. Disappointing
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by Mr Black
01/07/2022
Heating element for my Beko frost free freezer.
Contacted espares searching for a heating element for my beko frost free freezer. After sending model number/serial number/product code plus informing them the freezer was made in turkey too beko spec. I received a stock picture of a heating element that even a first glance was the wrong one. I resent my model number/serial number along with a photo of the heating element I required . In reply I got the same stock photo as before along with they are unable to except pictures sent of the part required. ??
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