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      Trustpilot Score 4.7  |  382,000 reviews

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      Grill/Oven Element Stock Number: ES1644291

      Grill/Oven Element - ES1644291

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      • Discontinued by supplier
      Trustpilot
      Trustpilot
       

      Excellent

      4_7
      Based on 382,000 reviews on
      1
      by Sarah K
      25/04/2024
      Very poor customer service - stressful
      I thought I was done with this company after my poor experience but they kept it going. Absolute joke of a customer services department. After they replied to several further emails from me clearly without reading them I kept replying back making it as clear as possible. When they did ring me as they said there was a lot of email back and forth they still hadn’t read any of the emails and totally missed the point. I had to point out their mistake again on the phone. A lot of hassle and time wasted to help them correct their expensive mistake and they are not willing to provide any gesture of goodwill (other than the original offer of 20% off any more money spent). A really stressful experience and totally defeats the point of a customer service department.
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      5
      by Colin Holmes
      25/04/2024
      First class service very quick delivery
      First class service very quick delivery
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      5
      by Colin Slack
      25/04/2024
      Very good service and good website to check compatibility of part v model.
      Great website, gave me reassurance that I was ordering the correct part as there are so many different models. Quick delivery, and the part did fit. Thank you.
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      5
      by John Archer
      25/04/2024
      Delivery very good and also the part…
      Delivery very good and also the part was genuine as described on there web site
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      5
      by Mr A.M. Longhurst
      25/04/2024
      Zanussi cooker element
      Good service from this company sensibly priced element and fast delivery even though it was ordered over Easter holiday.
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      5
      by walter wilson
      25/04/2024
      Dealing with spares
      Very good company to deal with. Prompt and efficient
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      5
      by Mr Stejaw
      25/04/2024
      Screwfix
      Never bought anything online before used this company cos it is a Screwfix subsidiary good service as always delivered next day by Royal Mail. The bulb could have been protected better but got here in one piece
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      5
      by Paul Magee
      25/04/2024
      Quick effective service
      Quick effective service
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      5
      by Mandie Harber
      25/04/2024
      I ordered the wrong size draw
      I ordered the wrong size draw. The return was easy and refund prompt. All orders arrived quickly and well packed. Thank you, I would recommend
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      5
      by Ms Ailsa Malcolm
      25/04/2024
      Excellent service
      Excellent service. Delivered when expected. No problems.
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      5
      by Lol
      25/04/2024
      Great service from this company 5star…
      Great service from this company 5star and quick delivery
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      5
      by Marion Railton
      25/04/2024
      Great company
      Great company. Good prices
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      1
      by Jonathan
      25/04/2024
      Continuous dumb responses
      The first time I received the fridge tray I realised I ordered the wrong one and sent it back to you with a half section of the broken shelf asking you to replace it as what you sent wasn't the lower door shelf. You didn't replace it, you refunded me. I then contacted you to help me to select the correct shelf and you asked for my model number, which I sent with the order. You replied with a part number for me to reorder...Fridge Door Lower Bottle Shelf - (ES1780519) for model CXFP1582D1S. Even though you had a sample of what I wanted, the model number and a description of...fridge door lower shelf, you failed to deliver the correct item. And now after I requested a replacement, you have ignored the request and given me a refund thinking I will make the same mistake of using your inane company again. I hope I get the opportunity to post a review of 'e-spares' on further social networks.
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      5
      by Fred
      25/04/2024
      The part was as described and delivered…
      The part was as described and delivered within agreed timescales. I thought the price of delivery was bit high for such a small lightweight item but still much cheaper than buying a new kettle and prevented a useable item from going to landfill ??
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      5
      by Mr Jimmy Golding
      25/04/2024
      Orderreturnsed parts but found that was not…
      Ordered parts but found that was not the problem so returned parts back and got refund promptly great service
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      5
      by Anna Dnistran
      25/04/2024
      Ordered replacement head for a Dyson…
      Ordered replacement head for a Dyson cordless vac. So many variants of the vac so disappointed with Dyson that that it can differ from model to model but that's Dyson. ESpares had a very clear drop down menu, easy to navigate to identify your machine and order correct part. Came very quickly. One happy customer
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      5
      by stephenforeman
      25/04/2024
      Quick supply of spares and the depth of…
      Quick supply of spares and the depth of information on your site. Very helpful.
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      4
      by Rod Mackay
      25/04/2024
      We looked at your website for a…
      We looked at your website for a replacement vacuum brush roll and the only one we could see that was suitable came as a kit with a sole plate. We didn’t need a sole plate, we already had one from the last time we ordered!
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      5
      by Mr G Brine
      25/04/2024
      good prompt service
      good prompt service
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      5
      by customer
      25/04/2024
      Very fast service
      Very fast service
      Read more

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