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The cap on my water tank is going round and round without coming off. is this the part I need and if so,how do I get the old one off? I've tried phoning Karcher and they were not very helpful, after waitinf for about 18 minutes fo rthem to answer the phone! Many thanks
Answer this Question (3 Answers)
- I have the same problem! I just want to know how to get the safety lock which is jammed undone so I can order the correct item..
- I too have had great difficulty with Karcher, I have tried 'phoning them, emailing and snail mail without success. When my steam cleaner works it is perfect but very difficult to obtain follow up from Karcher. I am just about to order a steam cleaner safety lock and gasket and hope for the best.
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eSparesMalindi at eSpares says...
Sorry we cannot offer technical support as to whether or not this is the part you need. We suggest you gain advice and then contact us if you do wish to buy a part knowing what it is you need.
Steam Cleaner Safety Lock Stock Number: ES537923
Genuine spare part for select Karcher steam cleaners
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