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Washing Machine Is Not Finishing

Washing machines allow us to effortlessly wash and clean our clothes, be it a work uniform or your favourite “night out” outfit. The washing machine obviously needs to finish its washing program so you can remove the garments before then getting on the way to drying them.

If your washing machine is not finishing its cycle and continues to throw the garments about the drum; then you’re going to struggle to remove your now clean clothing.

To help identify the causes we have investigated the more common faults which may arise and may be the reason you are experiencing this issue with your appliance.

By reading the remainder of this article we may be able to get your washer back to running and finishing as is it should.

Cause 1


When your washing machine is failing to finish its wash cycle, it is recommended to check the heater. If the heater - also known as a heating element has failed then you can perform a few checks to confirm the fault.

The washer needs to reach the correct program temperature to perform the complete wash cycle - if the element is faulty leading to it not heating correctly the appliance may continue to run.

Safety First! Please make sure that you have disconnected the appliance from the mains before beginning any repair.

  • Accessing the washing machine’s heater, you need to check for damage, this can be identified by loose or burnt connections.
  • If there is no visible damage, use a multimeter and check for resistance. (See here for instruction on how to use a multimeter)

A perfectly working heater will give a typical reading of between 20 - 30 Ohms.If the resistance is far higher or gives no reading then the heater has failed and will require replacing.

Browse our online catalogue of replacement washing machine heaters to help restore your washer and get your clothes cleaned.

If you fancy yourself as a bit of a DIY enthusiast and want to replace the part yourself, see our guide where we steer you to correctly replacing the faulty part.

How To >

Cause 2

Drain Pump

The washing machine needs to drain the water for it to finish the program, if this is not happening then you could be faced with a faulty drain pump.

A very common reason to your pump failing can be due to a blockage, if blocked by loose change or hair grips the pump will fail leading to the appliance no longer working as it should.

Safety First! Please make sure that you have disconnected the appliance from the mains before beginning any repair.

  • If upon inspecting the pump you notice debris you will need to remove this.
  • The impeller will jam, this should rotate easily - the pump is magnetic which should cause the impeller spring back to a number of stop positions. If unblocking the pump makes no change then you will need to test the pump using a multimeter,
  • Using a multimeter you need to check for resistance, you should be looking at a reading of 100 - 300 Ohms. (See here for instruction on how to use a multimeter).

Anything higher or no resistance then the pump has failed and will require a replacement.

If a replacement is needed then head over to our washing machine page where we have an extensive range of spare pumps to help restore your washer.

Take a look at our guide on how to remove and replace your washing machines pump.


How To >