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Samsung Washing Machine E2/5E Error Code

A washing machine that’s not working correctly is a clear sign of action required. If the LED lights are flashing with an ominous E2/5E error code, it’s most likely caused by a problem with water not draining from the drum. By following our article below we can shed light on this tricky situation and see that you can tame that overgrown laundry pile. You’ll soon have your trusty washer back to its efficient self.

Cause 1

Blocked Filter

Most washing machines won’t start a spin cycle until they’ve fully drained the water from the wash.

If your machine is draining very slowly or not at all the most likely cause is a blockage somewhere in the drainage system and the most common is the filter.

Safety First! Please make sure that you have disconnected the appliance from the mains before beginning any repair.

The best way to check if your filter is blocked is to:

  • Drain the water from the machine by lowering the drain hose below the water level to a bowl or your machine may have a drain hose near the filter
  • Place a towel under the filter and pull the filter out to remove any debris that may have gathered. 
  • Check the pump impeller inside the housing turns freely and is not obstructed.

eSpares Top Tip: Check your filter as part of your regular maintenance to ensure your washer runs smoothly and ensure no drainage problems.

If the filter is damaged a replacement will need to be fitted, and you can see our extensive range of washing machine filters here within our extensive selection of washing machine spares.

For a more detailed guide on how to diagnose draining and motor problems in your washing machine, watch our helpful video that is sure to aid you in fixing your washer.

How To >


Cause 2

Drain Pump

On Samsung washing machines a common draining issue could be caused by a faulty drain pump, which is used to drive and drain the water out of the washer. If you cannot hear the pump trying to empty the water when you select a drain or spin cycle, then suspect the drain pump.

Safety First! Please make sure that you have disconnected the appliance from the mains before beginning any repair.

Here’s how to check if it’s faulty:
  • Locate the drain pump
  • Using a multimeter check the Pump, you will be looking for an average reading of between 100 and 300 Ohms - with a reading of zero or excessively over then a pump has failed and will require replacing.

If you require a new drain pump, browse our extensive range of washing machine spares for that perfect replacement.

For our guide on how to replace a faulty drain pump see our video for further details.

Hopefully, these easy diagnoses have helped you resolve the cause of your washing machine woes and in getting your washer draining again.

 

How To >