Get The App From Play Store!

Skip to main content
  • Over 4 million customers served

    Part assist UK call centre

  • Over 298,000 Reviews!

    Rated 4.7/5

  • 15 million parts delivered

    Next day delivery until 9:00PM

My Dishwasher is Not Working

We are sure you will agree that dishwashers are a fantastic addition to have in any household, with it helping families up and down the country to resolve that age-old question..." who is going to wash the dishes tonight?"

However, if you come to use your trusty dishwasher and it has failed to start, it is no doubt frustrating and inconvenient for you. No need to worry though, having to wash the dishes by hand might not be something you need to now get used to.

Luckily we have identified some possible causes that may be the reason as to why your dishwasher is refusing to start.

Cause 1

Drain Pump

There are two initial checks that you could take to examine your dishwasher's drain pump. One possible cause as to why your dishwasher is not starting is that it cannot drain the water inside. If you are experiencing this issue, then both of the steps provided below could help to identify why your dishwasher is not draining the water.

  • Always check that the most recent program has finished - and not ended mid-way through a cycle.
  • Glassware can break while being washed in the dishwasher. When this occurs the broken fragments may become lodged within the pump.

Safety First! Please ensure that you have disconnected the appliance from the mains before starting any repair.

  • To check for glass, or any other objects blocking the pump, you need to access the pump and carefully remove any debris. However, do remember that broken glass may be causing the blockage and so please take care in removing it - to avoid injuries.
  • If there is no blockage then, unfortunately, you could be facing a faulty pump. If this is the case then a replacement would need to be fitted, but luckily for you, we have an extensive range of replacement pumps which can be found on the eSpares website.

With the help of eSpares, you could soon be back to having a fully working dishwasher again in no time, leaving the need to hand-wash your dirty dishes to be a thing of the past!

Here’s our easy to follow guide on how to replace faulty drain pump for your dishwasher.

How To >

Cause 2

Door Lock

By performing some straightforward checks, you can diagnose your appliance to ensure the door lock functions correctly, which will ensure your cleaning cycle can continue as normal.

Safety First! Please ensure that you have disconnected the appliance from the mains before starting any repair.

  • Assuring the door can close correctly against the latch will be a big factor in understanding your dishwasher's fault. The latch should engage into the doors microswitch, if not then the fault could lie with the actual door lock.
  • If the door lock requires replacing, you’ll need to gain access to it, therefore you will need to remove the control panel. Our how to video below shows the steps required to access the inside of the panel.
If the door lock requires replacing, you’ll need a replacement. Fortunately, we have a wide range of available door locks within our extensive range of dishwasher spares on eSpares.
For help on replacing the faulty part, we have a simple to follow video guide which will assist you in replacing the door lock on your dishwasher all by yourself!

How To >