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How to Replace the Cable and Reel on a Hetty or Henry Vacuum

When vacuuming around the home it's not a rare occurrence if the cable gets caught, when we notice this has happened we then may decide to give the hoover a good tug which could cause fault or damage to the cable and even its components.

The three prime suspects which may require repairing when it comes to a faulty cable could be the power cable, cable reel moulding and the cable reel cover. In this guide we will talk you through how to replace each of these parts.

The replacement process in this article is for a Numatic Hetty vacuum cleaner however the process will be very similar - however just be aware that this process should work if your machine has a cable reel mechanism.

This video shows an example on how to remove or replace the part on a typical machine, some models may be different but the procedure should be similar.

  What You Will Need:

  Step 1 - Getting to the Fault

To begin, you need to split the machine - this will not only allow us to access the reel assembly and cable but also this will give you room to work. To take off the head assembly locate the clips on either side of the appliance and pull them out this will allow you to lift the head assembly.

You can put it on a stable surface, top down; this will show the base where you will see a total of seven screws four screws on the outer and three on the centre piece. You only need to remove the four outer screws.

  Step 2 - What You’re Replacing

With the screws removed you can now separate the head assembly. You will have the motor assembly and the cable reel assembly. Of course, from here you’ll be replacing whatever part is faulty. However this guide will talk you through replacing all 3 parts to the cable reel.

  Step 3 - Wait...You Need to Keep That

You’ll need to remove the three screws from the old cable reel assembly - along with keeping the the old cable entry mechanism and capacitor which sits between the two terminals. You need to keep them as the new parts do not come supplied with them. Once removed, you can simply put them to the side for now.

  Step 4 - The Replacing Process

Let's look at attaching the capacitor between the two terminals - to do this simply unscrew the two screws to allow the capacitor to fit between, once in place you can then connect the wires. Before you do this make sure to put that cable entry mechanism over the cable.

Make sure you fit the wires correctly - the brown wire should be connected to the terminal labeled live and the blue wire connected to the neutral terminal, make sure they are tight otherwise the cleaner may not work resulting in you having to come back to this step once you’ve assembled it.

With the wires in place you now need to feed the cable through the top of the moulding, there should be arrows which you should be able to follow which will anchor the cable nicely.

Next is to fit the cover, ensure you line up the holes and attach it using three screws. Once secure you can then reel the cable back.

  Step 5 - The Reassembly

Now we can begin to reassemble the vacuum cleaner and to start ensure that the cable is in the correct position, and also that you don’t pinch or trap the cable.

Next you can replace the cable assembly over the motor assembly, and don’t forget to re-screw the four holding screws we removed earlier. Once in place you can then fit the head unit back onto the body, push the side clips to lock everything and YAHTZEE! You’ve just replaced a faulty cable, cable reel moulding and cover all by yourself.

Many people may come across a fault with either of the three parts we have replaced and simply scrap it due to it either being too costly to repair or difficult. However what we have hopefully opened you up to is that a replacing the cable on your compact Henry hoover is not as impossible task as you would of first thought.

We hope that with this guide, we have altered your opinion to perform the repairs on favourite appliances yourself saving you time and money.


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