Hi there, i bought this item White Washing Machine Door Handle Kit (ES835853). However it didnt come with any instructions. Also I didnt see how the old handle was fitted before. The problem I have now is that the catch is loose and isnt catching the door lock so the machine wil not start. I know this sounds ridiculous but i am an engineer!! (electrical) Just cant figure it out. The hook part of the latch is facing away from the centre, however it is loose and free to move on the pin (the way I have fitted it anyway!)
- 17 March 2010
The correct link to the video for unlocking the door is:
This has also been added to the part.
Note: It may be easier and safer to release the door from above by removing the top.
- 23 January 2014
We have this video on our website which should help:
- 17 June 2010
the instructions to fit are on the page where you bought it - very easy to understand too
QReplacing door handle when the door is locked shut2 Answers
The door handle is broken but the door is locked shut and I can't open it. How can I open the door or take the door off?
By Ballymena Bazza- Essex
- 08 October 2010
Anonymous answer.....your solution with a chisel sounds a bit drastic. Also I do not see anywhere the video that you refer to???
By Malcolm- Yorkshire
- 22 January 2014
You need to remove the handle to get to the lock. Use a narrow chisel - 1/4 inch. The handle itself is attached to the spindle at two points, chop through each with the chisel and the handle will come off the door. You can then hook the latch back and open the door. Watch the video to see where to cut, it worked for me!