Washing Machine Guide

How They Work

Identifying Parts

Maintenance Guide

Fault Diagnosis

Step-by-Step Guides

Find Your Model No.

Finding Your Washing Machine Model Number

In order to find specific parts for your washing machine, you need to know your model number.

Most washing machines have the rating plate behind the door, either on the inside of the door (don't forget to check near the hinge) or on the door frame of the cabinet. Some hide it behind the kickplate at the base (front) Be careful if removing the front kickplate on cheap machines as they are often thin and the lugs easily break.

If you still can't find it, check behind the pump filter flap or door (if fitted) at the front of the machine. Other than that you would need to check the sides and back of the machine.

Washing Machine model numbers for specific brands

AEG
	If making an enquiry, the AEG PNC/ENR number may also be required. It begins with either 9 or a 6 depending on the appliance, and is 9 or more digits long.
Beko
Bosch
Hoover
	The model number usually begins with a letter and ends in 001 or 011. If making an enquiry also include the cabinet number which begins with 3 and is at least 16 digits long.
Hotpoint
	Example model number: WM31P - the letter on the end denotes the colour of the appliance, this could be important! If making an enquiry the serial number may also be required.
Indesit
LG
Miele
	Model number begins with a letter. If making an enquiry the serial number may also be required.
Whirlpool
	If making an enquiry also include the service number (12 digits).
Zanussi