To order a spare part we need to know the model number of
your appliance. Many appliances have a model name and number on the front of
the machine but for many brands this is not the number the manufacturers use to
identify the specific machine (this is similar to cars ie. the Ford Escort
could be a 1.2L, a 1.6L, a diesel, an automatic but they are all referred to as Ford Escorts).
Most model numbers usually consist of numbers only or a mix of letters and
numbers.
Below is a general guide to help you find your model number by types of appliance.
Cookers and Ovens
Usually behind the main oven door. Check the frame behind the door
and if not there check the sides of the door (not forgetting the
inside near the hinges). Finally try behind any other doors, the very
base of the cooker under the door at the front, and the side panels and back.
View Cooker spares, Oven spares, Hob spares
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Dishwashers
Usually behind the door. Don't forget to check the top edge of the
door inside, and all of the sides. If not there, check the base of
the dishwasher (kick strip) under the door at the front. With some
dishwashers you need to lower the door all the way down, get down on
your knees and look at the base of the dishwasher in the area normally obscured by the door.
If not there you'll need to check the side panels and the back -
be careful not to rip the flooring as dishwashers don't have wheels.
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Fridges & Freezers
In a fridge, or fridge-freezer, the rating plate is usually on the
fridge inner walls, often it's hidden at the bottom (to the left
side) of the salad compartments and only accessible with the compartments
removed. If you can't find it there, it may be on the outside side of
the casing or lastly try the back.
Freezers - usually at the very bottom of the inside of the freezer
compartment. Again, if it can't be found inside, try the sides and
the back.
TIP: Be very careful if moving fridges and freezers, don't
forget you can easily rip the flooring so take care.
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Hobs
Look underneath the hob, from inside the cupboard or by removing a
drawer in the kitchen unit.
View Cooker spares, Oven spares, Hob spares
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Microwaves
Behind the door or on the back.
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Vacuum Cleaners
The model name or number on the front of the machine may suffice, but for many brands is
not the number the manufacturers use to identify the specific machine. Your will find the
full model number on an information plate either at the back or on the bottom of the
machine. Most model numbers usually consist of numbers only or a combination of letters and numbers.
These numbers vary by brand, so see our examples for
more information.
View the eSpares Vacuum Cleaner Guide
View Vacuum Cleaner spares
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Washing Machines / Tumble Dryers
Most have the rating plate behind the door, either on the inside of
the door (don't forget to check near the hinge) or on the door frame
of the cabinet. Some hide it behind the kickplate at the base (front)
Be careful if removing the front kickplate on cheap machines as they
are often thin and the lugs easily break.
If you still can't find it, check behind the pump filter flap or door
(if fitted) at the front.of the machine. Other than that you would
need to check the sides and back of the machine.
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Example Model Numbers
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AEG
|
AEG PNC/ENR number begins with either 9 or a 6 depending on the appliance.
It is 9 or more digits long.
View AEG spares
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| Ariston |
Model numbers start with letters followed by numbers.
View Ariston spares
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| Belling |
Example model numbers: 301/WH/Mk1 or XOU920/Mk3
If making an enquiry please also include the Range / Series name.
e.g. Farmhouse or Format
View Belling spares
|
| Bosch |
Example Bosch ENR numbers:
- SMS4321GB/01
- 119 222 454
- S14241AOGB33
The FD Code is the machines serial no.
View Bosch spares
|
| Braun |
Model/Type number will be either 2 letters followed by 4 numbers (e.g. HR1747) or just 4 digits on their own.
View Braun spares
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| Candy |
The model number usually begins with a letter and ends in 001 or 011.
If making an enquiry please also include the cabinet number which begins with 3 and is at least 16 digits long.
View Candy spares
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| Cannon |
Example Model number: 11350g.
If making an enquiry please also include the Gas Council number e.g. 11.451.123
View Cannon spares
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| Creda |
Example Model number: 11350g.
If making an enquiry please also include the Gas Council number e.g. 11.451.123
View Creda spares
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| Dirt Devil |
Model number begins with DD, followed by numbers.
View Dirt Devil spares
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| Dyson |
All Dyson vacuum cleaner model numbers begin with DC, standing for "Dual Cyclone". The upright ranges include the
DC01,
DC03,
DC04,
DC07,
DC14, and
DC15.
The cylinder range includes the
DC02,
DC05,
DC08,
DC08 Telescope Wrap, and
DC11.
View Dyson spares
|
| Electrolux - Vacuum |
Model number beginning with Z, followed by numbers.
View Electrolux Vacuum Cleaner spares
|
| Electrolux - OTHER |
Example model number: EOB4531/B
If making an enquiry please also include the production number.
View Electrolux spares
|
| Flymo |
If making an enquiry please include all information from data plate/sticker.
View Flymo spares
|
| Hoover |
The model number usually begins with a letter and ends in 001 or 011.
If making an enquiry please also include the cabinet number which begins with 3 and is at least 16 digits long.
View Hoover spares
|
| Hotpoint |
Example model number: WM31P - the letter on the end denotes the colour of the appliance, this could be important!
If making an enquiry the serial number is also required.
View Hotpoint spares
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| Ignis |
Model numbers start with letters followed by numbers.
E.g. WDG1025TPG
View Ignis spares
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| Leisure |
If making an enquiry the production number and serial number are both required. Begins 05 or 06.
View Leisure spares
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| Miele |
Model number begins with a letter.
If making an enquiry the serial number is also required.
View Miele spares
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| Neff |
Example Neff ENR codes:
- SMS4321/GB/01
- 119 222 454
- S1421AOGB33
The FD Code is the machines serial number.
View Neff spares
|
| New World |
Model number begins with 3 letters followed by numbers.
If making an enquiry the serial number is also required.
View New World spares
|
| Parkinson Cowan |
If making an enquiry please include both model number and serial number.
View Parkinson Cowan spares
|
| Philips (Small Appliances) |
Model/Type number will be either 2 letters followed by 4 numbers
(e.g. HR1747), or just 4 numbers.
View Philips spares
|
| Servis |
If making an enquiry please include the model and serial number.
View Servis spares
|
| Siemens |
Example Siemens ENR codes:
- SMS4321/GB/01
- 119 222 454
- S1421AOGB33
The FD Code is the machines serial number.
View Siemens spares
|
| Stoves |
Example model number: GSI600.
Model code which will begin with 5 or 05. If making an enquiry please include both.
View Stoves spares
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| Tricity Bendix |
Example model numbers: ESI356B or DH101
If making an enquiry also include the production number.
View Tricity Bendix spares
|
| Whirlpool |
Example model number: ADG351/AV1.
If making an enquiry also include the service number (12 digits).
View Whirlpool spares
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| White Knight |
Example model number: CL311.
If making an enquiry also include the service code (12 digits).
View White Knight spares
|
| Zanussi |
Example model numbers: Z25/16PR or DWS909.
If making enquiry also include the production number.
View Zanussi spares
|
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